Privacy Policy

Last Updated: October 14, 2025

Introduction

Commander Chimney Sweep ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website commanderchimneysweep.com or use our chimney services in Mesquite, Texas.

Information We Collect

We collect information that you provide directly to us when you request chimney services, including:

  • Name, address, email address, and phone number for service scheduling and communication
  • Property information including chimney type, age, and service history for accurate estimates
  • Payment information processed securely through our payment processors for service transactions
  • Service preferences and special requests to customize our chimney services appropriately

How We Use Your Information

We use the information we collect to provide, maintain, and improve our chimney services:

  • Schedule and perform chimney cleaning, inspection, repair, and other requested services
  • Communicate with you about appointments, service updates, and important safety information
  • Process payments and maintain accurate records for accounting and tax purposes
  • Send service reminders and maintenance recommendations to protect your home safety
  • Improve our services based on customer feedback and service history patterns

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties for marketing. We may share your information only in the following limited circumstances: with service providers who assist in business operations, when required by law or legal process, or to protect our rights and property.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security of information.

Your Rights and Choices

You have the right to access, correct, or delete your personal information we maintain about you. You may opt out of marketing communications while still receiving important service-related messages. To exercise these rights, please contact us at (214) 216-6266 or visit our office.

Children's Privacy

Our services are not directed to children under 18, and we do not knowingly collect information. If we learn we have collected information from a child, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on our website with an updated effective date. Your continued use of our services constitutes acceptance of changes.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Commander Chimney Sweep

134 E Main St, Mesquite, TX 75149

Phone: (214) 216-6266

Website: commanderchimneysweep.com