Terms and Conditions

Agreement to Terms

By accessing our website commanderchimneysweep.com or using our chimney services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our website or use our services. These terms apply to all visitors and customers.

Services Description

Commander Chimney Sweep provides professional chimney cleaning, inspection, repair, and related services to residential customers in Mesquite, Texas and surrounding areas. All services are performed by certified technicians using industry-standard equipment and techniques for safety and quality results.

Service Scheduling and Cancellation

Service appointments are scheduled based on availability and confirmed via phone or email communication. We require:

• At least 24 hours notice for appointment cancellations or rescheduling without penalty fees
• Access to the property and chimney at the scheduled time for service completion
• Accurate information about chimney condition and any known issues for proper service preparation
• Payment upon completion of services unless other arrangements are made in advance

Pricing and Payment

Service prices are provided as estimates based on typical conditions and may vary based on actual work required. We accept cash, check, and major credit cards for payment of services rendered. Payment is due upon completion unless prior arrangements have been made for alternative terms.

Service Guarantees and Warranties

We guarantee our workmanship and stand behind the quality of all services we provide to customers. If you are not satisfied with our work, contact us within 30 days for resolution. Parts and materials carry manufacturer warranties, and we will assist with warranty claims as needed.

Limitation of Liability

Commander Chimney Sweep carries appropriate insurance for chimney service work and property protection. Our liability is limited to the cost of services provided or repair of damage directly caused by our negligence. We are not liable for pre-existing conditions, hidden defects, or damage from customer negligence.

Customer Responsibilities

As a customer, you agree to:

• Provide accurate information about your chimney and any known issues or concerns
• Ensure safe access to the chimney and work areas for our technicians
• Follow all safety recommendations and maintenance schedules provided by our certified technicians
• Notify us immediately of any problems or concerns following service completion
• Maintain your chimney according to industry standards and manufacturer recommendations

Safety Recommendations

We provide safety recommendations based on chimney inspections and industry best practices for home protection. While we strive for accuracy, we cannot guarantee detection of all potential issues or predict future problems. Customers are responsible for following recommendations and scheduling regular maintenance services.

Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Commander Chimney Sweep and protected by copyright laws. You may not reproduce, distribute, or use our content without express written permission from us for any commercial purposes.

Dispute Resolution

Any disputes arising from these terms or our services will be resolved through good faith negotiation first. If negotiation fails, disputes will be resolved through binding arbitration in Dallas County, Texas under Texas law. You waive the right to participate in class actions.

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time without notice. Changes become effective immediately upon posting to our website with an updated date. Your continued use of our services constitutes acceptance of any changes to these terms and conditions.

Contact Information

For questions about these Terms and Conditions or our services, please contact us: